RE: Safety Culture

["Sandy Perle" <sandyfl@ix.netcom.com>]

It is very apparent that one of the key issues involves 
accountability. Here are some pertinent quotes extracted from Out of 
the Crisis, by W. Edwards Deming, whose philosophy I studied under 
the guidance of JUSE (Japanese Union of Scientists and Engineers).

Aim of leadership:  The aim of leadership should be to improve the 
performance of man and machine, to improve quality, to increase 
output, and simultaneously to bring pride of workmanship to people. 
Put in a negative way, the aim of leadership is not merely to find 
and record failures of men, but to remove the causes of the failure: 
to help people to do a better job with less effort

With respect to workers and failures:

Tell a worker about a mistake?: Why not? How can a man improve his 
work if we fail to point out to him a defective item that he has 
made, so that he can see where he went wrong? We wish it to be 
understood that defectives and mistakes will not be tolerated here. 

I believe that these two excerpts address accountability - 
responsibility. They are a key ingredient.

------------------
Sandy Perle
Technical Director
ICN Dosimetry Division
Costa Mesa, CA 92626
Office: (800) 548-5100 x2306 
Fax:    (714) 668-3149
  
mailto:sandyfl@ix.netcom.com
mailto:sperle@icnpharm.com

Personal Homepage:
http://www.geocities.com/CapeCanaveral/1205 
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"The object of opening the mind, as of opening 
the mouth, is to close it again on something solid"
              - G. K. Chesterton -