Re: Late charges for unreturned badges

[Debby Steva <dps3c@virginia.edu>]

Well said Rusty.

D. Steva
University of Virginia

William Lorenzen wrote:

>           I disagree with Bill's characterization...  I'm not sure the DOE's
>           track record is one I would quote.
>
>           I can sympathize with this issue as I am sure many HP's can.
>           Bill's "beat'em over the head" approach is not one that works from
>           my experience and kills any potential relationship with your
>           workforce and what turns our "customers" off.  I charge for the
>           service so these people are truly customers..
>
>           I have set up administrative points of contact in each lab group
>           (separate from the permit holder or PI) to assist my office in the
>           distribution and collection of the badges.  This has worked out
>           fine and we have seen an improvement, but not perfect, in our
>           returns.
>
>           I find a personal visit to the cath lab and radiology around
>           change time along with friendly reminder postings works well too.
>
>           Sorry Bill but I think for this community of M.D's you get more
>           with a smile a little persistence and patience than with a hammer.
>
>           William (Rusty) Lorenzen
>           Children's Hospital
>           Boston, Ma 02115
>
>           lorenzen_w@a1.tch.harvard.edu
>
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