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RE: "Perception is reality"
<<Barbara Hamrick wrote:
Zero radioactivity above
background leaving any site, anywhere, anytime. Oh yeah, this'll be
fun.>>
The
entertainment's still free.
<<Ted de Castro wrote:
Pay attention to perception - right
or wrong it can cause you great
difficulty/grief.>>
Many years
ago I (eventually) learned a lesson in a labor law class when I kept getting a C
on every paper I wrote. I couldn't figure out what the problem was until I
realized that I wasn't addressing the irrelevant factors in the case studies.
When I started addressing them in a short introductory paragraph and then
dismissing them with a brief explanation, the professor no longer assumed I
wasn't aware of them, and the C's changed to A's.
Our
"customers" include those who may be less intelligent, less informed, less
rational or more driven by their emotions, and likely more skilled in persuasion
of the public and politicians (probably due to operating from their
emotions--let's all cry on cue now when we talk about the future of our
children). As asinine as their viewpoints may appear, they still need to be
acknowledged and addressed (yes, each and every time--all together now in a
non-patronizing tone--No, there aren't any monsters under the bed, Suzy).
After hearing the same response time after time, one of two results is likely:
they'll either quit worrying about monsters, or they'll start addressing their
real objections in a rational manner; they won't like either option if they're
not honestly afraid of monsters under the bed. It takes all of the adults doing
the same thing for it to work, though--you can't have mom telling Suzy that
there are no monsters and dad acting as though there could be monsters and we
should worry about it.
So the
bottom line is to be aware of and address the (false) perceptions briefly, then
immediately move to reality (the sound-bite approach seems to work
best).
Jack Earley
Radiological
Engineer
In a
message dated 09/17/2002 6:40:44 PM Pacific Daylight Time, jjcohen@PRODIGY.NET
writes:
For a classic example of
what
I refer to (and what set
me off on this rant), see your recent post on the
California
Legislature's scuttling low-level radwaste disposal in the
state.
And, y'all just wait and see what happens with
Senator Romero's bill, which is on the Governor's desk. Zero
radioactivity above background leaving any site, anywhere, anytime. Oh
yeah, this'll be fun.
Barbara