Re: Fwd: RADSAFE digest 2760

[William V Lipton <liptonw@dteenergy.com>]

This is NOT what is meant by "zero tolerance for error."  It means that no
error is ignored, and every error is addressed by effective corrective action.
Finding a scapegoat is NOT effective corrective action, although disciplinary
action may be needed in cases of willful or repeated violations of accepted
practices.

The opinions expressed are strictly mine.
It's not about dose, it's about trust.

Bill Lipton
liptonw@dteenergy.com

"Michael C. Baker" wrote:

>
>
> P.S.  I would also rephrase your comment about zero tolerance for
> error.  My experience with the Navy was that it was zero tolerance for
> error without improvement or corrections.  I saw many errors made, but they
> were followed by clear and immediate corrective actions to decrease the
> odds of the same or similar mistakes from happening again.  After those
> actions were complete those operators were back on watch.  Zero tolerance
> for error implies an operator cannot make an error without losing his
> job.  This isn't true and if it was would drastically decrease
> self-reported mistakes and omissions.
>
> >From: William V Lipton <liptonw@dteenergy.com>
> >
> >The one success story in this business, the Nuclear Navy, got that way by
> >convincing the
> >public that they take every photon and every mrem seriously, and that they
> >have zero
> >tolerance for error.
> >
> >The opinions expressed are strictly mine.
> >It's not about dose, it's about trust.
> >
> >Bill Lipton
> >liptonw@dteenergy.com
>
> ______________________________________________
>
> Michael C. Baker
> Environmental Technology Group (E-ET)
> Environmental Science & Waste Technology Division
> Los Alamos National Laboratory
> Mail Stop J594, Los Alamos, NM 87545
>
> mcbaker@lanl.gov
>
> (505) 667-7334 (phone)
> (505) 665-8346 (fax)
> (505) 996-3519 (pager)
> ______________________________________________
>
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