Dosimetry Vendor Survey

[Kristin Erickson <10525kfb@msu.edu>]

Hello, All!

You  may recall some posts from Erick Lindstrom a few weeks ago regarding the quality of dosimetry vendor service, and a talk that I presented at the Big 10 Radiation Safety Officers Conference in September at University of Chicago.  Erick and I are collaborating on this and have some excellent data from people who emailed or phoned Erick and from the meeting attendees.  

We are seeking more input from licensees who are interested in this topic and are willing to answer a simple questionnaire.  We will then put this information together and publish it in RSO magazine, as requested by the editor, Paul Steinmeyer.
We want to assure that our data is quantitatively and qualititatively adequate to present an clear and balanced picture of the dosimetry vendor market as it stands today in the perceptions of the licensees, who are their customers.

Please fill out the following questionnaire and email it to me.  It shouldn't take too much time, and we appreciate your input.  If you have any questions, please contact me or Erick. (His email is avrel@gemini.oscs.montana.edu)  If anyone wants a copy of my talk outline and that initial data, please email me and I will forward it to you.  

Thanks very much for your participation in this matter, which affects all of us!

Regards,

Kristin



DOSIMETRY VENDOR EVALUATION

Please complete the following survey form for any vendors you have experience with.  All responses are confidential and will neither be shared nor published with licensee names or commenters names.  Thanks for your help.

Licensee Type:  _____________ 		
Approx. Number of Dosimeter Wearers:  ___________________
Vendor Name	________________________________________________



Rank the dosimetry vendor named in your evaluation on a scale of 1-5, described as follows:

1.	The worst!  Terrible, doesn't do the minimum unless we "sit on them", ignores our problems until we scream.  Help, please!  Shape up or ship out!!
2.	Dismal.  Doesn't do the minimum, many problems, not often resolved adequately.  Want and need a better vendor or vastly improved service!
3.	Mediocre.  Does the minimum.  Some problems, not all resolved adequately.  May or may not switch if a better vendor showed up.
4.	Better than the minimum.  Satisfied, but a few problems,  problems resolved adequately.
5.	Great!  Well satisfied with the vendor in this area.  No problems. Recommend other licensees use this vendor.


Technical Service		________	

Information Delivery		________	

Record Keeping	Accounting	________

Customer Service		________

Badge Re-Reads			________	

Problem Resolution		________	

Other Comments			________ 
(Say whatever you want; within reason, that is! <grin>)								



Key to Licensee Type Categories
M	Large Scale Broad Scope Multinational Corporation
U	Large Scale Broad Scope College/University 
GL	Large Federal Government 
GS	Agreement State Government 
R	Power Reactor
MH	Medical/Hospital 
C	Commercial/Biotech
A	Accelerator
CC	Commercial Consulting
O	Other:  Please Describe

Kristin Erickson, Radiation Safety Officer
Office of Radiation, Chemical and Biological Safety
Michigan State University
East Lansing, Michigan 48824

517 355-5008                            Fax 517 353-4871                10525kfb@msu.edu